Employee performance affects company-wide success. Use active listening. Written communication is the act of writing, typing or printing symbols like letters and numbers to convey information. There is a very fine line between professional and non-professional. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs. Avoid filler words. ADVERTISEMENTS: “Communication is the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs”-American College Dictionary. By using ThoughtCo, you accept our, What Is a Communications Major? Major breakthroughs in information technology, communication, and transportation have been the driving forces behind the early 21st century global market boom. There are many different ways to communicate, each of which play an important role in sharing information. Nowadays, due to the rapid advancement in technology there has been a widespread misuse of technology. Often categorized as a “soft skill” or interpersonal skill, communication is the act of sharing information from one person to another person or group of people. Here are a few steps you can take to develop your nonverbal communication skills: Notice how your emotions feel physically. Ethics in an organization helps in retaining the talent and minimizes attrition rate of jobs. They must also have an awareness of the impact of information technology on society as a whole and on individuals, and be prepared to handle a variety of issues arising in the workplace.” (Little, J. C. and Granger, M. J., 1999). Our academic experts are ready and waiting to assist with any writing project you may have. From meetings and presentations to memos and emails to marketing materials and annual reports, in business communication, it's essential to take a professional, formal, civil tone to make the best impression on your audience, whether its members be your colleagues, supervisors, or customers. In this paper, an effort has been made to answer some of the questions below: IT professionals should not only have good technical knowledge and experience but also have right attitude with good soft skills such as communication, interpersonal, analytical, statistical, managerial, leadership skills etc. Here are a few steps you can take to develop your visual communication skills: Ask others before including visuals. Remember that what's sent in an email or posted on the Internet is very tough to completely delete, and if it's been saved by someone (such as in a forward or retweet), it's possible it won't ever completely go away. After completing, your results will be showcased to potential employers looking for candidates that match your background and expertise. It greatly benefits the individuals who follow it and impacts society in a positive manner. If they are displaying “closed” body language, such as crossed arms or hunched shoulders, they might be feeling anxious, angry or nervous. Be confident when speaking so that your ideas are clear and easy for others to understand. The information on this site is provided as a courtesy. Company Registration No: 4964706. IT professionalism helps me to advance in the IT industry and my aspiration is to become network support engineer. There are several different ways we share information with one another. Professionalism and ethics must be taught and practised at the secondary level of schooling. It aims to improve profits and increases productivity among the employees in an organization. Let us look at some of the qualities which describe a professional (ACM, 2000). Email is quicker and easier, but some email messages never get opened and, depending on who you are writing to and why you are writing, you may be required to mail a typed and signed letter or even upload it online. Professionalism and ethics is clearly defined in other professions such as doctors, advocates, engineers etc. They must adhere to ethics when performing their duties and also provide suitable advice to fellow employees or clients. We're here to answer any questions you have about our services. You can also use body language to support your verbal communication if you feel confused or anxious about information, like using a furrowed brow. Communication Research (CR), peer-reviewed and published bi-monthly, has provided researchers and practitioners with the most up-to-date, comprehensive and important research on communication and its related fields. Professional Communication Definition and Issues. Doing so will help you grow as a communicator. For example, if you see that when someone nods their head it communicates approval and positive feedback efficiently, use it in your next meeting when you have the same feelings. In order to be a professional in the networking field, developing a career development plan is useful. It is in the early stage that these values should be inculcated within them which will lead a long way later in life. Any form of professional communication, whether it’s intended to or not, reflects your personal brand. Related: Examples of Nonverbal Communication in the Workplace. Easily apply to jobs with an Indeed Resume, 20 Ways to Help an Underperforming Employee, Examples of Nonverbal Communication in the Workplace, Written Communication Skills: Definitions and Examples, 14 Communication Strategies to Overcome Communication Barriers in the Workplace. Always keep them cordial, and reread for potential misunderstandings before you hit "send.". Leadership: Professional has good leadership skills and is a good team player. Try to replace them by taking a breath when you are tempted to use them. It can be used both intentionally and unintentionally. Non-professional behaviour mainly results due to lack of ethics and lack of soft skills. Keep a file of writing you find effective or enjoyable. Whether you give a slight head nod in agreement or present information to a large group, communication is absolutely necessary when building relationships, sharing ideas, delegating responsibilities, managing a team and much more. It also aims to differentiate between acceptable and unacceptable behaviour. This paper discusses about IT Professionalism and Ethics and how professionalism is applicable in IT industry. Throughout the day, as you experience a range of emotions (anything from energized, bored, happy or frustrated), try to identify where you feel that emotion within your body. It is basically a process of interaction with the people and their environment. 2nd Jun 2017 It helps to provide better services to clients, It increases trust with employers and employees within an organization, IT professionalism forms the pillar for company’s own vision and mission, “They should be aware of the various types of educational programs, different job titles and functions, and some aspects of the employment supply and demand. Try presenting to a trusted friend or colleague who can call attention to the times you use filler words. For example, attempting to communicate a joke, sarcasm or excitement might be translated differently depending on the audience. Students must be made aware of the consequences which result due to unethical behaviour. For example, if you’re feeling anxious, you might notice that your stomach feels tight. Here are 20 ways you can manage underperforming employees to maximize efficiency and promote workplace standards. Writing is commonly used to share information through books, pamphlets, blogs, letters, memos and more. To export a reference to this article please select a referencing stye below: If you are the original writer of this essay and no longer wish to have your work published on the UKDiss.com website then please: Our academic writing and marking services can help you! There has been an increase in cyber crimes due to the misuse of Internet. Verbal communication is important because it is efficient. highly technological impact in the business world. Definition and Examples, The Power of Indirectness in Speaking and Writing, Communicate With Special Education Parents, Ph.D., Rhetoric and English, University of Georgia, M.A., Modern English and American Literature, University of Leicester, B.A., English, State University of New York. In IT, professionalism plays a major role in bringing the changes to an organization and to the humanity. This is not an example of the work produced by our Essay Writing Service. For example, you might use verbal communication when sharing a presentation with a group. People were not educated about the danger and the extent of damage that would be caused by atomic bombs. As goes the famous quote, “Character, not circumstances, makes the man.” (Booker T. Washington), professionalism and ethics helps in making use of science and technology for noble purposes. There are many different ways to communicate, each of which play an important role in sharing information. "Intercultural communication is communication between and among individuals and groups across national and ethnic boundaries," notes authors Jennifer Waldeck, Patricia Kearney, and Tim Plax. Text Message Smishing Scams. Ethics play a major role in determining the right use of technology. If you find certain facial expressions or body language beneficial to a certain setting, use it as a guide when improving your own nonverbal communications. IT professionals should not only have good technical knowledge and experience but also have right attitude with good soft skills such as communication, interpersonal, analytical, statistical, managerial, leadership skills etc. You can view samples of our professional work here. If they are displaying “open” body language with both feet on the floor and arms by their side or on the table, they are likely feeling positive and open to information. Professionalism is required not only in the field of Information Technology but also in other fields in order to bring about reputation, ethical behaviour and add value to any organization. Many a time, students are unaware of ethics and professional behaviour. Related: 14 Communication Strategies to Overcome Communication Barriers in the Workplace. Becoming too lazy or informal in them (with grammar, punctuation, and spelling, for example) can reflect poorly on you if a message would happen to be forwarded to higher levels of the company or to human resources. Professional communication refers to the various forms of speaking, listening, ... communication is communication between and among individuals and groups across national and ethnic boundaries," notes authors Jennifer Waldeck, ... How to Write a Professional Email. If you need assistance with writing your essay, our professional essay writing service is here to help! Be sure to include visuals that are easily understood by your audience. Incorporating methods or styles you like can help you to improve over time. Nonverbal communication is helpful when trying to understand others’ thoughts and feelings. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. Even be careful of what you post on your personal sites and pages, as they can come back to haunt you professionally, especially if you deal with the public or customers in your job—or someday will want a job that does. Personally, it has been a wonderful learning experience studying the importance and role of ethics and professionalism in IT. Some of the key aspects of IT Professionalism are competence in IT, knowledge, various skills such as soft skills, ethical behaviour and certification. Doing this takes research, analysis of the audience, and the mastering of the three interrelated elements of organization, language, and design and illustration." A true professional is a combination of excellent knowledge and skills with fine character and virtues. Setting time aside to re-read your emails, letters or memos can help you identify mistakes or opportunities to say something differently. Professionalism also provides a platform for ethical trade. Whichever you choose, it’s important to follow the best professional letter and email writing and format guidelines. (NPA, 2007), Some of the important guidelines and practices for network professionals, Confidentiality to be maintained within an organization and with clients. Copyright © 2003 - 2020 - UKEssays is a trading name of All Answers Ltd, a company registered in England and Wales. IT professionalism is more concerned with technical skills, knowledge, expertise and certifications and no clear guidelines on ethical behaviour are defined. Working with a diverse set of colleagues can help everyone understand others' perspectives. Active listening skills are key when conducting a meeting, presentation or even when participating in a one-on-one conversation. Trustworthiness: Professional trusts himself in whatever he does and trusts other people. Study for free with our range of university lectures! Ethics may be considered as regulations which differentiate between right and wrong. If an employee in an organization fails to follow the right code of conduct and does not follow ethics, he/she will be penalized. It might be helpful to consult with trusted colleagues, managers or mentors to identify which areas would be best to focus on first. IT has modernized the living standards of mankind. IT professional must have proper code of conduct, right attitude and good moral values and should not misuse the technology. Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. It is not only vital in the field of Information Technology but it is also very important in other fields. With the rise of Internet there has been unethical and unprofessional behaviour which have led to severe problems such as computer viruses, Spamming and hacking. It can be tempting, especially during a presentation, to use filler words such as “um,” “like,” “so” or “yeah.” While it might feel natural after completing a sentence or pausing to collect your thoughts, it can also be distracting for your audience. In order to enhance the growth and add value to an organization. Often categorized as a “soft skill” or interpersonal skill, communication is the act of sharing information from one person to another person or group of people. With the help of class discussions, case study and literature review, ethics and professionalism in IT and other fields are discussed. It shows through with your e-mail signature. Visuals are often used as an aid during presentations to provide helpful context alongside written and/or verbal communication. ("Writing Well for the Technical Professions. " With a bevy of social media avenues representing your (and your company's) public face, it's critical that the communications presented there represent you well. Adding visuals can sometimes make concepts confusing or muddled. Here’s how to identify which style works best for you, and why it’s important for your career development. VAT Registration No: 842417633. Responsibility: Professional is responsible towards his work and handles work effectively. ThoughtCo uses cookies to provide you with a great user experience. Let us look at some of the differences between professional and non-professional, Has self respect and treats others with respect, Team player and has good management skills, Lacks honesty and does not perform his duties, Not a team player and lacks management skills, Does not have right attitude, bad character, “The difference between a professional person and a technician is that a technician knows everything about his job except its ultimate purpose and his place in the scheme of things” (Livingston, 2010), An example of unethical behaviour in an organization. It is writing or speaking that is accurate, complete, and understandable to its audience—that tells the truth about the data directly and clearly. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. This will have a huge impact on one’s personal life brings about positive changes in an organization and benefits the society.

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