Cross‐cultural research demonstrates that Western cultural standards do not necessarily apply to other societies. If a menu item is estimated to bring in $300,000 in future earnings without doing any market research, but it is believed the earnings could be increased to $330,000 by spending $40,000 on research, then the marketing director should: If you are in a hurry to collect survey data, the worst method to use is: Interpretations of research findings need to be left entirely to the researcher. It looks like your browser needs an update. Most sociological research involves ethnography, or “field work” designed to depict the characteristics of a population as fully as possible. T or F, Primary data are simply the highest priority information used by the company to make decisions. The first stage of the environmental scanning process is: Determining the areas that need to be monitored. By signing up for this email, you are agreeing to news, offers, and information from Encyclopaedia Britannica. The ________ consists of the forces close to the company that affect its ability to serve its customers. T or F. Among all of the various contact methods, which provides the worst response rate and least control of the sample? As a research… Are you sure you want to remove #bookConfirmation# T or F, Hotel marketers could see the accounting department as a part of their microenvironment. The influence model can help. T or F. Describe important factors in the marketing macroenvironment. Still another is controlling for extraneous variables, such as room temperature or noise level, that may interfere with the results of the experiment. William James is famous for helping to found psychology as a formal discipline, for establishing the school of functionalism in psychology, and for greatly advancing the movement of pragmatism in philosophy. The Internet has created both __________________________________ transparency. at the Harvard Medical School in June 1869, he was unable to begin practice. Be on the lookout for your Britannica newsletter to get trusted stories delivered right to your inbox. There James’s health failed, and his duties irked him. 26 synonyms of describe from the Merriam-Webster Thesaurus, plus 64 related words, definitions, and antonyms. Removing #book# Any number of research questions can be answered through the use of surveys. The habits acquired in dealing with his father’s views at dinner and at tea carried over into the extraordinarily sympathetic yet critical manner that William displayed in dealing with anybody’s views on any occasion. Early in this period he experienced a sort of phobic panic, which persisted until the end of April 1870. To study the effects that variables have on each other, an investigator must conduct an experiment. But he soon tired of it and the following year entered the Lawrence Scientific School of Harvard University. In a positive correlation, the values of the variables increase or decrease (“co‐vary”) together. T or F, Marketing services agencies include banks and credit companies that help hospitality companies finance their transactions. Quora is a place to gain and share knowledge. William James, American philosopher and psychologist, a leader of the philosophical movement of pragmatism and a founder of the psychological movement of functionalism. given extra time to reach the studio Research on gender and helping norms revealed that _______ offered more help when the persons in need were females, and _______ offered help equally to males and females. William James wrote The Principles of Psychology (1890), The Will to Believe, and Other Essays in Popular Philosophy (1897), The Varieties of Religious Experience (1902), Pragmatism: A New Name for Old Ways of Thinking (1907), and other works. Why is the study of customer demographics important to marketers? The bystander effect, or bystander apathy, is a social psychological theory that states that individuals are less likely to offer help to a victim when there are other people present. Only when the experimenter carefully controls for extraneous variables can she or he draw valid conclusions about the effects of specific variables on other variables. A company could see its competition as all other companies that compete for the consumer dollar. from your Reading List will also remove any © 2020 Houghton Mifflin Harcourt. Existing laws concerning marketing abuses are often difficult to enforce. It suggests that people are most likely to change behaviors when four elements are in place: Distinguish among the five types of customer markets. One is finding samples that are random and representative of the population being studied. There is no underclass in the United States. It's a platform to ask questions and connect with people who contribute unique insights and quality answers. What may be “normal” or acceptable for one group may be “abnormal” or unacceptable for another. Which of the following is not an example of a marketing intermediary? The most dramatic force shaping our destiny is: The number of women in the American workforce is approaching 30 percent. An advantage of this method of research is the opportunity it provides to study what actually occurs within a community, and then consider that information within the political, economic, social, and religious systems of that community. Which of the following is NOT a type of macroenvironmental impact? Describe each of these. On the positive side, case studies obtain useful information about individuals and small groups. All rights reserved. the purpose of the method section is to describe how the study was conducted. Which of the following is not true of online research? It was relieved, according to his own statement, by the reading of Renouvier on free will and the decision that “my first act of free will shall be to believe in free will.” The decision carried with it the abandonment of all determinisms—both the scientific kind that his training had established for him and that seems to have had some relation to his neurosis and the theological, metaphysical kind that he later opposed in the notion of “the block universe.” His revolutionary discoveries in psychology and philosophy, his views concerning the methods of science, the qualities of human beings, and the nature of reality all seem to have received a definite propulsion from this resolution of his poignant personal problem. The hotel industry characteristically has a _______________ barrier to exit. For most companies, the promise of shared research findings among participating customers in an aggregated or disguised manner is an irresistible incentive because it allows them to benchmark. Research questions often begin as more general research ideas—usually focusing on some behaviour or psychological characteristic: talkativeness, learning, depression, bungee jumping, and so on. When analyzing the competition, a question put to customers might be "Name the company from whom you would prefer to buy the product." One of William’s brothers was the novelist Henry James. Author of the introduction to. Disadvantages of survey research include volunteer bias, interviewer bias, and distortion. One of the outcomes of currency devaluations in a destination country such as Argentina is that the country ____________ as a destination of conventions and meetings. The selection of the research topic is one of the most important consideration of every research. T or F. Discuss the four basic steps in the marketing research process. An MIS often consists of three separate components. For some people it is easy to choose a research topic as they find some idea … Closed-ended questions include all possible answers from which the subjects must choose. At the same time he read widely in the psychology and philosophy then current, especially the writings of Charles Renouvier, a Kantian idealist and relativist. Among the four contact methods-mail, telephone, personal, and online-which is the poorest in terms of controlling the interviewer effect? The correlation does not imply that one variable causes the other, only that both variables somehow relate to one another. Qualitative research is useful to gain insight into definitions and concepts. Which of the following is NOT a general trend in the United States? T or F. Gen Xers look for something different, which means they spend ____________. Articles from Britannica Encyclopedias for elementary and high school students. The competitive environment in the hospitality industry is __________________. Subjects who are willing to talk about certain topics may answer surveys differently than those who are not willing to talk. Advantages include obtaining information from a large number of respondents, conducting personal interviews at a time convenient for respondents, and acquiring data as inexpensively as possible. Among the four contact methods-mail, telephone, personal and online-which is the best in terms of control of sample? Distortion occurs when a subject does not respond to questions honestly. Oh no! CliffsNotes study guides are written by real teachers and professors, so no matter what you're studying, CliffsNotes can ease your homework headaches and help you score high on exams. Hinduism, Buddhism, Confucianism, and Taoism. When he returned home in November 1868, after 18 months in Germany, he was still ill. T or F. From its Total Rewards data, Harrah's has learned that ___ percent of its customers produce ____ percent of revenues. Interviewer bias occurs when an interviewer's expectations or insignificant gestures (for example, frowning or smiling) inadvertently influence a subject's responses one way or the other. true. Research is a systematic inquiry to describe, explain, predict and control the observed phenomenon. When the researcher selects the easiest population members from which to obtain information, the sample is called a: Which of the following is NOT a sampling decision that must be made? Experimental research is best suited for gathering causal information. Our editors will review what you’ve submitted and determine whether to revise the article. A number of factors can affect the outcome of any type of experimental research. William James was born on January 11, 1842. T or F. The information collected for the specific purpose at hand is called: The most scientifically valid research is: The single most important element in any hospitality information system is a process for: The type of research used to gather preliminary information to help generate a research hypothesis is called: What does a typical marketing information system (MIS) do? Previous Which provides the most flexibility? Get exclusive access to content from our 1768 First Edition with your subscription. The elder Henry James held an “antipathy to all ecclesiasticisms which he expressed with abounding scorn and irony throughout all his later years.” Both his physical and his spiritual life were marked by restlessness and wanderings, largely in Europe, that affected the training of his children at school and their education at home. T or F, MADD (Mothers Against Drunk Driving) has had a considerable impact on the hospitality industry's approach to serving alcohol. People commonly confuse correlation with causation. T or F. One component of the marketing microenvironment are groups both within and external to the company. Who are these major players in a company's microenvironment? method. Materials and Instrumentation: For experimental research, operationalization of the variables is the focus, i.e. T or F, Hotel developers generally have lower barriers to entry than restaurant developers. On the negative side, they tend to apply only to individuals with similar characteristics rather than to the general population. Ethics in Sociological Research. James was the eldest son of Henry James, an idiosyncratic and voluble man whose philosophical interests attracted him to the theology of Emanuel Swedenborg. Before looking at how to turn such ideas into empirically testable research questions, it is worth looking at where such ideas come from in the first place. To ensure the best experience, please update your browser. Three popular social research designs (models) are Cross‐sectional , in which scientists study a number of individuals of different ages who have the same trait or characteristic of interest at a single time Exploratory research is carried out to understand a problem in depth and to gain insights using primary and secondary research methods.This article talks about the methods, types, characteristics, advantages, disadvantages, and importance of exploratory research. T or F. At the core or first level of competition, Hyatt Hotels would consider as their competition: Defining people by their birthrate may be less valuable to marketers than defining them by their life stage or lifestyle. Research may be conducted to: 1) fill such gaps in knowledge; 2) evaluate if the methodologies employed in prior studies can be adapted to solve other problems; or, 3) determine if a similar study could be conducted in a different Building upon the works of Swedenborg, which had been proffered as a revelation from God for a new age of truth and reason in religion, the elder James had constructed a system of his own that seems to have served him as a vision of spiritual life. Though he took the degree of M.D. An experienced moderator can probe the participants by asking the correct questions that will help them collect a sizable amount of information related to the research. which section of a research article can help you to develop ideas for studies by changing the characteristics of the participants or modifying the procedures for your own study. One real-world example is the research conducted by Jenkins, Ruppel, Kizer, Yehl, and Griffin (2012) about the backlash against the US Arab-American community following the terrorist attacks of September 11, 2001. Describe: to give a representation or account of in words. ________ is the most widely used method of primary data collection. T or F, One recent study found that managers lose as much as three hours a day looking for the right information. He returned to the medical school for a term and then during 1867–68 went to Germany for courses with the physicist and physiologist Hermann von Helmholtz, who formulated the law of the conservation of energy; with Rudolf Virchow, a pathologist; with Claude Bernard, the foremost experimentalist of 19th-century medicine; and with others. Each society contains _____________, groups of people with shared value systems based on common life experiences or situations. If a menu item is estimated to bring in $300,000 in future earnings without doing any market research, but it is believed the earnings could be increased to $330,000 by spending $40,000 on research, then the marketing director In a nonexistent correlation, no relationship exists between the variables. From courses in chemistry, anatomy, and similar subjects there, he went to the study of medicine in the Harvard Medical School, but he interrupted this study in order to accompany the eminent naturalist Louis Agassiz, in the capacity of assistant, on an expedition to the Amazon. "Customers" who are in reality undercover employees of hotel management are called: A marketing research project where the objective is to describe the size and composition of the market is called: A marketing research project where the objective is to test hypotheses about cause-and-effect relationships is called: A process that identifies and defines marketing opportunities and problems, monitors and evaluates marketing actions and performance, and communicates the findings and implications to management is called: A sample is a segment of the population selected to represent the population as a whole. This philosophy provided the permanent intellectual atmosphere of William’s home life, to some degree compensating for the undisciplined irregularity of his schooling, which ranged from New York to Boulogne, France, and to Geneva and back. Three popular social research designs (models) are. Which of the following is not an example of a financial intermediary? Today's baby boomers spend about $______ trillion annually. His Principles of Psychology (1890) anticipated or inspired much 20th-century research in the field. bookmarked pages associated with this title. Individuals who agree to observation and monitoring may function differently than those who do not. College graduation rates staying roughly the same. Which of the following is not a type of objective for a marketing research project? Good marketers have two methods-marketing intelligence and marketing research-for collecting information about the environment. The acquaintance with Renouvier was a focal point in James’s personal and intellectual history. While there are positive examples from the response to the COVID-19 pandemic, the public-health community could learn more from experts in targeting and tailoring political and consumer-marketing messages. T or F. Today's baby boomers account for nearly ____ percent of the population. Professor of Social Philosophy, New School for Social Research, New York City, 1919–52. T or F. Provide the advantages/benefits of each of the contact methods. The high likelihood of the investigator's biases affecting subjects' responses limits the generalizability of this method. Participant observation requires that an “observer” become a member of his or her subjects' community. As with most research methods, survey research brings both advantages and disadvantages. When a correlation exists, changes in the value of one variable reflect changes in the value of the other. Which statement about guest comment cards is false? Find another word for describe. Participants who had been _____ were most likely to stop and offer aid to a "victim" they encountered en route to the recording studio. Basic Sociological Research Concepts, Next “Mail‐in” surveys have the added advantage of ensuring anonymity and thus prompting respondents to answer questions truthfully. He was the brother of the novelist Henry James. This empowers people to … The hotel industry in general has a _______________ barrier to entry. Research requires commitment. T or F. The restaurant industry is characterized by a ______________ barrier to entry. If they are left in hotel rooms for customers to fill out, they reflect the opinions of the customers as a whole. Differentiate between the basic marketing intermediaries. Most libraries offer tours to students, or talk to a research librarian — or at the least, walk through the library to get a feel for what is where, paying special attention to the microfilm repository and periodicals, which you’ll use a lot in the course of most research projects. Research involves inductive and deductive methods (Babbie, 1998). Correlational data do not indicate cause‐and‐effect relationships. The ________ environment includes institutions that affect society's basic values, perceptions, preferences, and behaviors. A social researcher can use case studies, surveys, interviews, and observational research to discover correlations. William James, (born January 11, 1842, New York, New York, U.S.—died August 26, 1910, Chocorua, New Hampshire), American philosopher and psychologist, a leader of the philosophical movement of pragmatism and a founder of the psychological movement of functionalism. T or F, Mail questionnaires are very expensive per respondent compared to other survey methods. He seems from adolescence to have been a delicate boy, always ailing, and at this period of his stay in Germany he suffered a breakdown, with thoughts of suicide. Subject bias is common, because volunteer subjects may not be representative of the general public. A research topic forms the basis for all the efforts a researcher puts in the research. Another is experimenter bias, in which the researcher's expectations about what should or should not happen in the study sway the results. In this case you are looking for: Which of the following can be cited as an example of microenvironment as well as macroenvironment? what are different treatment conditions, and how to measure the dependent variables.The researcher has to consider issues about the reliability (the consistency of the test), and validity (whether the test is testing what is meant to test) of the measurement. A ____________ is any group that has an actual or potential interest in or impact on an organization's ability to achieve its objectives. Get kids back-to-school ready with Expedition: Learn! Correlations are either positive (to +1.0), negative (to −1.0), or nonexistent (0.0). In a negative correlation, one variable increases as the other decreases. and any corresponding bookmarks? Two forces that affect the competition are the ability of companies to ______ and _____ markets. Between that date and 1872 he lived in a state of semi-invalidism in his father’s house, doing nothing but reading and writing an occasional review. _______________ is the study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics. T or F, Can be found more quickly and is cheaper than primary data, Telephone interviewing runs little risk of interviewer bias since the respondent cannot actually see the interviewer. They may also function differently in a laboratory setting than they do in other settings. Observational research has limitations, however. When James was 18 years of age, he tried his hand at studying art, under the tutelage of William M. Hunt, an American painter of religious subjects. T or F. Data that consists of information already in existence somewhere, having been collected for another purpose, is called: DataStar, LEXIS-NEXIS, Dow Jones News Retrieval, UMI ProQuest, and Dun & Bradstreet's Online Access are examples of: Online database and information search services, Descriptive research gathers preliminary information that will help define the problem and suggest a hypothesis. Which of the following is NOT a type of microenvironment? Six of the most popular sociological research methods (procedures) are the case study, survey, observational, correlational, experimental, and cross‐cultural methods, as well as working with information already available. Stanford Encyclopedia of Philosophy - William James, Internet Encyclopedia of Philosophy - Biography of William James, William James - Student Encyclopedia (Ages 11 and up). Volunteer bias occurs when a sample of volunteers is not representative of the general population.